In the market and price range we were looking in, you have to act fast to get the home you want. In order to act fast, you need an agent that easy to get a hold of and responds to your emails/texts/calls. Tom is amazing. Whenever I text or call him, he is there, and he never acts like it is a problem or that I am bothering him. He is just a friendly guy who will take the time to explain the process to you. He has gone out of his way to answer my questions day or night. I saw a home online at 9pm Wednesday night, and I was able to see it the next morning with Tom. He will loyally represent his buyers wishes and stand up for them.